Contact Info
Tony Miller
Jennifer Postel
Jennifer Postel
Matt Neberman
Need to Chat? Schedule an Appointment
Office Address
Hours of Operation
Monday - Friday
8 AM - 4 PM | Business Hours
9 AM - 3 PM | Open to the Public (Questions / Service Requests)
Saturday & Sunday | Closed
Closed on all Major Holidays (listed below)
Monday through Friday, our staff arrives at 8:00 AM.
We prepare for the day by processing the previous day's paperwork and begin preparing any service requests that may have come in after 3:00 PM the previous day.
At 9:00 AM, our phones activate and ring in the office, and the door opens to the public.
At 3:00 PM, our phones shut off for the day and no longer ring in the office, and our doors are closed to the public.
We are here in the office until 4:00 PM.
2025 Holidays - Schedule
The office will be closed on the following days:
- November 26, 2025 Closing at 2:00pm
- Thanksgiving Day Thursday, November 27, 2025
- Day after Thanksgiving Friday, November 28, 2025
- Christmas Eve Closing at Noon Wednesday, December 24, 2025
- Christmas Day - Thursday, December 25, 2025
- Day After Christmas Friday, December 26, 2025
SMS Text Messages Disclosure
When verbally agreeing to receive SMS text messages from CVPS, LLC, all message and data rates may apply. You can text HELP for support or for more information, or STOP to unsubscribe at any time.Â
Your SMS opt-in information is handled with the utmost care and is used exclusively to provide the services associated with the SMS campaign you have opted to join. We will never share your opt-in information or personal data with third parties
 **No mobile information will be shared with third parties, or affiliates for marketing and/or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties**
Payment Schedule and Late Fees
We Accept All Major Credit Cards, Checks & Cash in the office. If you pay online, there is a link sent with your invoice. QuickBooks accepts:
All invoices are "Due Upon Receipt" unless prior arrangements have been made.
Invoices that are unpaid after 20 days will automatically be sent an email reminder.
$30 Charge for all re-submitted and/or returned checks.
- Payment of a fee with a bad check shall be prima facie evidence of a violation of Iowa Code section 543B.29(1) or 543B.34(8) or both.)
There will be a $5.00 late fee charged for any invoice that remains unpaid, in full, applied to that invoice, every 30 days after the terms stated on the invoice. This will be charged until paid in full. Any previously given discounts will be removed from the invoice due to the invoice not being paid within 30 days.
No Contact for 30+ Days during the collection of debt.
All accounts that are 30 days past the terms listed on the invoice, and have not responded to our request(s) for payment, will automatically be sent to collections.
If your account has been sent to collections, and the charges were prior to September 1, 2025 you must contact Synergetic Communication, Inc, at (800) 282-3214 to settle the account. The $5 late fee, and interest by the collection agency, will continue to be applied monthly to the account until the account is paid in full.
If your account was after September 1, 2025, you need to contact (CSBI) Credit Bureau Service of Iowa, Inc at 800-383-0234.